1. Order Processing Time All orders are processed within 2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: 5-12 Business days
Express Shipping: 3-5 Business days
3. Multiple Shipments (Important) To ensure you receive your items as quickly as possible, we partner with multiple global fulfillment centers. This means:
Items in the same order may be shipped from different locations.
You may receive multiple packages at different times.
You will receive a unique tracking number for each package sent to you.
4. Customs, Duties, and Taxes AllyBay is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
